Terms of Service

1. Who these terms are between

These Terms are an agreement between you and Enterprise Information Systems Inc., a corporation organised under the laws of the State of Florida, United States (“we”, “us”, “our”). You can reach us through the contact form in the Service, or by post at PO Box 291, Kathleen, FL 33849, United States.

These Terms govern your use of SpyVault. By using the Service you agree to them. If you do not agree, do not use the Service.

2. Age

The Service is intended for adults. You must be 18 or older, or the age of majority where you live if that is higher, to use the Service. Parts of the archive contain graphic material. Where you have confirmed that you are 18 or older, you may choose to reveal material we have labelled as graphic. We do not verify age and we do not collect your date of birth.

3. Your account and your handle

3.1 We do not ask who you are. You do not have to give us your real name to use SpyVault.

3.2 Your handle. You choose a handle when you first sign in. Your handle is how you appear to other people on the Service.

3.3 Keeping your account yours. Keeping control of the means you use to sign in is how you keep control of your SpyVault account. Tell us as soon as you can if you believe someone else has gained access to it.

3.4 What is done under your account. You are responsible for what is done under your account when it is you doing it, or someone you have allowed to. You are not responsible for the acts of someone who gains access to your account without your permission and without fault on your part.

3.5 Do not use a handle to deceive. Do not use a handle to impersonate another person, to misrepresent your connection to any person or organisation, or to use the name of another person with the intent to deceive.

3.6 Your account is not transferable. Do not sell, rent, lend or transfer your account or your handle to anyone else.

4. Workspaces and private rooms

A workspace owner creates their own private rooms and controls who may join them and what is permitted in them. The workspace owner is responsible for moderating the private rooms in their workspace, including the conduct of the people they invite and the content posted there.

We do not read or monitor the messages written in private workspace rooms. There are no in-room moderation controls and no report path in a private room — moderation there is the workspace owner’s. Images are checked against our content rules when they are uploaded, before they are accepted.

We may act on accounts, and on content we host and serve, as described in section 8.3, whether or not the workspace owner has acted.

5. Content rules

These content rules form part of these Terms and govern how you use the record here. When you use, quote or republish material from the archive, you must: quote it faithfully and not alter its sense; leave redactions alone, and not attempt to defeat, reconstruct or circumvent them; take care with people who are not part of the public record; and cite your sources, so that a reader can find the original. These rules apply to what you do with the record whether or not you are signed in.

6. Plans, downloads and payment

6.1 Reading is not metered. Browsing, searching and viewing records in the Service is included with every account. We do not charge you for viewing a page.

6.2 Downloads are metered. Each plan includes a number of downloads for each billing period, stated in the plan details that apply to your plan. A download means a file you ask us to send you — the original released file. The page images and thumbnails we show you inside the Service are not downloads and do not count against your allowance. When your allowance has been used for a period, further downloads are unavailable until the next period begins or until you move to a plan with a larger allowance.

6.3 Allowances are per period. Unused downloads do not carry over into the next period unless the plan says otherwise. An unused allowance has no cash value, is not refundable, and cannot be transferred, sold or exchanged.

6.4 Fees and billing. Paid plans are billed in advance for each billing period at the price shown to you when you subscribe. Unless we say otherwise, prices exclude taxes, which we add where we are required to collect them.

6.5 Changes to plans and prices. We may change our plans, allowances and prices. Where a change reduces an allowance or increases a price, we will publish it in these Terms, with a revised date, before it takes effect, and it will apply from your next billing period rather than the one you are in. You may cancel under section 10 at any time before it applies, and if you do you will not be charged the new price.

6.6 Cancelling. You may cancel at any time. Cancellation takes effect at the end of the billing period you have already paid for, and you keep your access until then. We do not give part-period refunds for a period that has begun, except where a refund is required by law.

6.7 Free use. Where we offer use of the Service without payment, we may change or withdraw it. We will publish any reduction to an allowance that applies to free use before it takes effect.

7. The archive and availability

7.1 Page views are images we generate from the source documents.

7.2 Features may not all be available to you. Parts of the Service may be limited or unavailable depending on your plan, the region you are in, the environment you are using, whether a feature is ready, or the outcome of a safety review. We may add, change, limit or withdraw features. Availability of any particular feature is not guaranteed — see section 11.

7.3 AI-assisted features. Some features of the Service — including search assistance, summaries, answers about a record, and the checks we run on uploaded images — are provided using artificial-intelligence models operated by third-party providers on our behalf. To provide those features we send the relevant content to those providers, who process it on our instructions; our Privacy Policy names them. The models and model versions we use may change at any time, without notice to you, and different requests may be served by different models. Where we give a feature, a plan or a tier a product name, that name identifies the feature we are providing, not the model behind it, and does not commit us to any particular model. We do not promise that any particular model, model version or provider will be used, or will remain available. Outputs from these features may be wrong — see section 11.

8. Acceptable use and enforcement

8.1 Content rules. The content rules in section 5 form part of these Terms. They govern how you use the record here — quoting it faithfully, leaving redactions alone, protecting people who are not part of the public record, and citing your sources.

8.2 What you agree not to do. You agree not to:

• use the Service for any unlawful purpose, or in breach of any law or contractual obligation that applies to you;
• interfere with or disrupt the Service or the systems that run it;
• attempt to gain unauthorised access to any account, system or data;
• make automated use of the Service that is abusive or disruptive;
• bypass, circumvent or attempt to defeat any payment control, plan limit, or safety or content feature of the Service;
• upload or transmit files that are malicious or harmful, or make requests designed to mislead the Service about what you are asking it to do; or
• harass, threaten, bully or abuse another person using the Service; or
• upload or share material you are not authorised to use or disclose, or use the Service as a place to store unlawful, harmful or rights-infringing material.

8.3 What we may do if these rules are broken. Where we believe these Terms have been broken, or where we are required to act by law, or where content or conduct on the Service appears to us to be unsafe, or to create a credible risk of harm to other people, to the Service or to us, or to create operational or legal risk for us, we may take any of the following steps:

• warn you;
• limit or restrict your access to particular features of the Service;
• remove content, or stop serving it;
• suspend your access; or
• end your access, as described in section 10.

We choose the step we consider appropriate to what has happened, and we are not required to take a lesser step before a greater one. Where it is reasonable to do so, we will tell you what we have done and why.

8.4 Telling us when the rules are broken. If you believe someone is using the Service in breach of these Terms, tell us using either route in section 1. Tell us what you saw and where, so that we can find it. We look at what we are told and decide what, if anything, to do under section 8.3. We do not promise a particular outcome, and we may not be able to tell you what we did. Private workspace rooms are the workspace owner’s to moderate — see section 4.

9. Intellectual property

The archive. The released records in the archive are not ours. We do not claim ownership of them, and nothing in these Terms gives us rights in them beyond what we need to store, index and show them to you.

Your responsibility for what you contribute. You are responsible for the content you upload, share or submit. By contributing it you confirm that you have the right to use it and to give us the licence below, and that the material does not break any law or any obligation you owe to someone else.

Your content. You keep ownership of everything you contribute — your uploads, notes, boards, commentary and messages. You grant us a non-exclusive, royalty-free licence to host, store, index, process and display your content, for as long as you keep it on the Service and only so that we can operate it for you, including having it processed by the service providers we use to run the Service, as described in section 7.3 and in our Privacy Policy. Where you have shared or published something, that licence extends to showing it to the people you shared it with.

Ours. The Service itself — the software, the interface, our name and marks — is ours.

10. Suspension and termination

10.1 You can stop at any time. You can stop using the Service whenever you like. There is currently no way to close your account yourself, and no self-service export. If you want your personal data, or you want it erased or removed, use either route in our Privacy Policy and we will tell you what we are able to do.

10.2 We may suspend or end your access in the circumstances described in section 8.3. Where it is reasonable to do so, we will tell you why.

10.3 What happens to the archive. Ending your access does not by itself delete the released records in the archive; they were never yours or ours to remove.

11. Disclaimers and limitation of liability

The Service is provided “as is.” We provide the Service and the material available through it on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted, secure, or error-free.

About the records. The archive holds documents released by others. We do not warrant that any record is accurate, complete, or unaltered by whoever released it, and we do not endorse what a document says. Where our tools summarise, extract or answer questions about a record, those outputs may be wrong — the cited source is the record, not our summary of it.

Limits. To the extent the law allows, we are not liable for indirect, incidental, special, consequential or exemplary loss, and our total liability to you for all claims is limited to US$5.

What we never exclude. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, you keep all the rights the law of your country gives you, and nothing here takes them away.

12. Governing law and disputes

Governing law. These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of laws rules.

Where disputes are heard. You and we agree that any dispute will be brought in the state or federal courts located in Polk County, Florida.

If you are a consumer in the EU or the UK, nothing above affects your right to rely on the mandatory consumer-protection rules of the country where you live, or your right to bring proceedings in your local courts.

13. Changes to these Terms

13.1 We may change these Terms — for example to reflect changes to the Service, to our plans, or to the law.

13.2 The date shown at the top of these Terms is the date they last changed.

13.3 Where a change materially affects your rights or obligations, we will publish the changed Terms here, with a revised date, before they take effect, so that you have a reasonable period to read them before they apply. Changes that do not materially affect you take effect when we publish them.

13.3a You do not need an email address to use the Service, and we may not hold one for you (see the Privacy Policy). Notice of a change is therefore given by publishing it here. Where we do hold an email address for you, we may also send notice to it; we do not undertake to do so.

13.4 If you continue to use the Service after a change takes effect, you accept the changed Terms. If you do not accept them, stop using the Service.